"Can you send me the money for dinner?" is a question that usually gets answered eventually — but eventually isn't always when you need it. Instead of manually asking someone to send you funds, Request Money lets you send a formal request they can approve with one tap — useful for splitting bills, collecting from friends, or invoicing informally.

It's a feature built on a small but important asymmetry: sending a request costs the sender nothing, but approving one moves real money. That asymmetry is exactly what makes it worth a moment's thought on both sides — whether you're the one asking or the one approving.

How Request Money Works

Select the person you want to request from, enter the amount and a note explaining what it's for, and send. The recipient gets a notification with your name, the amount, and your note, and can approve or decline with a single tap. Approved requests transfer instantly and appear in both parties' transaction history.

Built-In Protections You're Already Using

Request Money is designed so approving is always a deliberate choice, never an accident:

• Full sender visibility — every request shows the sender's registered name, not just a number or handle.
• Nothing moves without approval — a request only becomes a transfer once the recipient actively approves it with their PIN or biometric login.
• Decline with no cost — recipients can decline any request with no fee, no explanation required, and no impact on their account.
• Shared transaction record — every approved request has a reference number visible to both parties.

Best Practices

• Only send requests to people you actually know — don't use this feature to "test" strangers online.
• Include a clear note on what the request is for, so the recipient isn't confused or suspicious.
• As the recipient of a request, always confirm you actually owe the amount before approving it — approving isn't reversible once paid.

Red Flags to Watch For

• Unexpected requests from unfamiliar accounts, especially ones impersonating someone you know.
• A request paired with urgency ("pay now or I'll be in trouble") — a classic pressure tactic.

Need Help?

If you approved a request you shouldn't have, or you're receiving repeated requests from an account impersonating someone you know, contact support with the reference number right away. Acting quickly gives support the best chance to help, especially before any further requests are approved.

Frequently Asked Questions

Can I cancel a request I sent?

Yes, a request can be cancelled any time before the recipient approves it. Once approved, the transfer completes immediately and can't be recalled the way the request itself can.

What happens if I approve a request by mistake?

Treat it the same as any other transfer error — contact support immediately with the transaction reference. The sooner it's reported, the more options are available.

Do I get charged anything for declining a request?

No. Declining a request costs nothing and leaves no mark on your account — there's never a reason to approve something you're unsure about just to avoid a fee.

Ask, and answer, on your own terms. Request Money turns an awkward "can you send me" into a clear, one-tap ask — and gives whoever's on the other end just as clear a way to say no if something doesn't add up.